Opera
Opera is a suite of intelligent products that leverages AI in customer communication to transform the process of dialogue and interaction analysis within organizations
Opera Smart Products
OperaHooshYour AI-powered organizational assistant
OperaHoosh is an intelligent system that relies on advanced language models to analyze conversations, documents, and organizational data. It offers features such as automated response, the creation of a custom chatbot, and a smart knowledge base. This system can be securely and independently installed within the organization’s internal infrastructure and provides each unit with its own customized chatbot and intelligent knowledge base
OperaGooText-to-Speech Service
OperaGoo is a tool for creating automated and personalized voice calls with customers. This service features natural-sounding voices capable of articulating the customer’s name, specific information, and dynamic content. With support for custom voice talent and integration with organizational data, OperaGoo is an effective choice for high-volume and professional interactions in marketing, after-sales service, and notifications
OperaNegarSpeech-to-Text Service
OperaNegar accurately converts customer voice into text. Built on natural language processing, this service can recognize speech even in complex conversations. OperaNegar helps organizations store, analyze, and archive audio data and respond faster and more precisely. It plays a key role in reducing human error
OperaGapSmart Chat Service
OperaGap is an intelligent conversation service for handling calls, capable of automatically answering questions, routing calls, and processing service requests. Using AI, this service makes customer interaction fast, reliable, and scalable. OperaGap significantly enhances productivity in call centers
OperaBin Quality Control Service
OperaBin is a smart call monitoring system that evaluates operator response quality through conversation analysis. Using data-driven and detailed reports, it identifies strengths and weaknesses and offers corrective suggestions. With a focus on increasing customer satisfaction and continuous improvement, OperaBin has become a key component in call centers
OperaYarSmart Replacement For Operators
OperaYar is a virtual AI assistant that responds to customer calls and requests without the need for human intervention. It delivers fully personalized responses based on customer profiles and query types. OperaYar reduces response costs, improves response speed and accuracy, and provides users with a smooth and intelligent experience
Opera is a collection of AI solutions designed to intelligently transform organizational interactions. Aimed at enhancing customer experience, this system acts as a smart operator in call centers, supporting human agents and quality assessment tools. Opera enables a precise, fast, and personalized two-way communication between businesses and their customers.
With Opera, take a step toward an intelligent future in customer communication…
